Back

Help Scout

Free tierVisit site (opens in a new tab)

Customer support platform. Its own site says: β€œHelp Scout delivers all the powerful, intuitive features you need to deliver exceptional support at a fraction of the cost of other customer service platforms.”

Paid from: From $25/user as listed (billed annually)Free tier: yesLast verified 2026-10-13Site check: live

Source: vendor pricing page. Prices change; confirm on the vendor site.

Where Help Scout ranks

Ranked in 3 TaskRanking use cases.

Rank 1Shared inbox for customer emailsCustomer Support & SuccessRank 2Run a customer support helpdeskCustomer Support & SuccessRank 3Build a help center knowledge baseCustomer Support & Success
↑