Best AI tools to remote monitoring for IT teams (RMM)
Short answer
NinjaOne ranks #1 for remote monitoring for IT teams (RMM) (score 8.9/10). Pricing: From $1.50/month as listed; free tier: Unverified. Runners-up: Atera, Iru (formerly Kandji).
Top 5, ranked by our published rubric. Sponsorship never affects the order. Last updated 2026-10-13.
Score 8.9/10Paid from: From $1.50/month as listedFree tier: UnverifiedLast verified 2026-10-13
Why ranked: Its own site says: βNinjaOne is the unified IT operations platform for endpoint management, autonomous patching, backup, and remote access.β We placed it 1st of 5 on fit for this task. No free plan confirmed; paid from From $1.50/month as listed.
Score 7.7/10Paid from: $169/mo per technician monthly ($149/mo billed annually)Free tier: no (30-day trial)Last verified 2026-10-13
Why ranked: Atera: AI IT management for MSPs and IT teams. We placed it 2nd of 5 on fit for this task. No free plan confirmed; paid from $169/mo per technician monthly ($149/mo billed annually).
Fit 8.5 Β· value 5.0 Β· breadth 10 Β· availability 7 (how we score) Β· pricing source Β· site bot-blocked (403)
Why ranked: Its own site says: βApple MDM solutions built for Mac, iPad, Apple TV and iPhone device management.β We placed it 3rd of 5 on fit for this task. No public price (sales-led).
Score 7.0/10Paid from: From $5.75/month as listedFree tier: UnverifiedLast verified 2026-10-13
Why ranked: Its own site says: βWe help organizations succeed with Apple providing ability to manage Apple devices, connect users to resources and protect your business from cyber threats.β We placed it 4th of 5 on fit for this task. No free plan confirmed; paid from From $5.75/month as listed.
Why ranked: Its own site says: βDeliver enterprise IT service with Freshservice, an AI-powered ITSM platform that's quick to deploy, easy to use, and drives productivity and business impact.β We placed it 5th of 5 on fit for this task. No free plan confirmed; paid from $19/agent/mo, billed annually.